The Owners of Hotels Whose Services Are Produced and Consumed

question 61

Multiple Choice

The owners of hotels whose services are produced and consumed at the same time know that consumers do not have the opportunity to try out their service before purchasing. Many hotels use ________ to overcome the problem of inseparability of services.

• A)promotional discounts
• B)zone of tolerance allowances
• C)perishability gap analysis
• D)point-of-purchase displays
• E)satisfaction guarantees

---

Definitions:

Tax Cuts

Governmental reductions in the rate of taxation, aimed at stimulating economic growth or achieving other fiscal policy objectives.

Jeb Bush

An American politician and member of the Bush family who served as the Governor of Florida and was a candidate for the Republican presidential nomination.

2000 Presidential Election

A highly contested election in the United States, ultimately decided by the Supreme Court, resulting in George W. Bush winning the presidency over Al Gore.

Recount

The process of counting votes again in an election, often triggered by the initial results being extremely close or disputed.