By Changing a Standard from "Be Nice to Customers" to "Greet

question 92

Multiple Choice

By changing a standard from "be nice to customers" to "greet every customer with a smile," a services marketing manager has created a(n) ________ goal.

• A)insurmountable
• B)invisible
• C)empowerment
• D)measurable
• E)inseparable

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Definitions:

High Calorie

Foods or substances that are dense in calories, often containing a high level of fats, sugars, or both.

Hypothalamus

A region of the brain responsible for the regulation of certain metabolic processes and other activities of the autonomic nervous system, including temperature control, hunger, and thirst.

Obesity Model

A conceptual framework used to understand the causes, effects, and treatments of obesity.

Dependent Variable

In an experiment, the variable being tested and measured, which is expected to change as a result of manipulations of the independent variable.