A Restaurant Chain Is Working on Improving the Quality of Its

question 48

Multiple Choice

A restaurant chain is working on improving the quality of its food and service. To track its progress, it recruits customers who agree to respond to customer satisfaction surveys once every three months over the next two years. What kind of data is the restaurant chain collecting?

• A)panel data
• B)internal secondary data
• C)focus group data
• D)external secondary data
• E)scanner data

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Definitions:

High Anxiety

Describes an intense, overwhelming, and often persistent feeling of worry or nervousness.

Personality Type Theory

suggests that individuals can be categorized into distinct personality types based on their traits, behaviors, and emotional patterns, often used to predict personal compatibility and career suitability.

Practical Problem Solvers

Individuals who excel in finding effective solutions to real-world issues, often using logical and creative thinking skills.

Mediocre Social Skills

Refers to average or below-average ability in interpersonal communication and interaction.