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A single communication channel should be available to customers to commence, continue and complete interactions with the organisation.
Real Property
Refers to land and anything permanently attached to it, such as buildings, and is distinct from personal property.
Patient Balance
The amount of money owed by a patient for health care services received.
Interest Being Charged
The cost of borrowing money, typically expressed as a percentage of the principal loan amount, charged over time.
Collections Process
The series of actions taken by organizations to pursue and recover payments owed by customers or clients.
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