If a Guest Complaint Is Resolved on the Spot, the Probability

question 6

Multiple Choice

If a guest complaint is resolved on the spot, the probability of getting future business from that guest is said to be about

• A) 10 percent
• B) 30 percent
• C) 67 percent
• D) 95 percent

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Definitions:

Simple Random Sample

A sampling method where each member of a population has an equal chance of being selected.

Tablet Computer

A portable computing device featuring a touchscreen interface and is larger than a smartphone but smaller than a laptop.

Odds

A ratio representing the probability that a particular event will take place compared to the probability that it will not.

Logistic Regression

A statistical method used for modeling the outcome of a binary dependent variable based on one or more predictor variables.