When a Hotel Believes That an Employee Is Happy and Content

question 33

Multiple Choice

When a hotel believes that an employee is happy and content in their current position, they often do not even think about them as promotable since finding their replacement would be difficult. This behavior is called

• A) slotting
• B) typecasting
• C) labeling
• D) temping

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Definitions:

Door-In-The-Face Technique

A persuasion strategy where a larger, unreasonable request is made first and is expected to be refused, only to be followed by a smaller, more reasonable request.

Olfactory Cilia

Hair-like structures on the olfactory receptor neurons within the nose that serve as sites for odorant molecules to bind, initiating the perception of smell.

Chemical Substances

Elements, compounds, or mixtures that have a consistent composition and specific properties.

Frontal Lobes

Regions of the brain located at the front of each cerebral hemisphere, responsible for higher cognitive functions and behavior regulation.