Examlex
"Hire for attitude and values; train for skills" doesn't make much sense in the hospitality industry since it is service skills that lead to guest satisfaction.
Conformity
The process of aligning one's behaviors, beliefs, and attitudes with the norms or standards of a society or group.
Physiological
pertains to the functions and processes that occur within living organisms to sustain life, including biochemical and physical activities.
Social
Relating to society or its organization, including interactions and relationships among individuals.
Constructs
Concepts or theoretical entities that are devised to understand and explain psychological phenomena, representing units of thought or knowledge.
Q1: A police or background check is particularly
Q10: Managers often spend too much time over-emphasizing
Q13: Everything the organizational leadership says and does
Q20: Structured guest interviews are very detailed, offer
Q30: Wall-to-wall training refers to the idea that<br>A)
Q35: Customer-provided information is another source of information
Q36: The first step in understanding how to
Q42: Any event that follows a behavior and
Q55: Empowerment is especially advisable if the business
Q59: Many hotels require general managers to have