Examlex
Customer-provided information is another source of information guests can utilize to enhance their experience.
Quiet Enjoyment
A tenant's right to possess and use a property without interference from the landlord or other third parties claiming ownership.
Fee Simple
The most extensive interest in real property, providing the owner with full ownership rights indefinitely.
Trespass
The act of entering someone's land or property without permission.
Public Nuisance
An act or omission that obstructs, damages, or inconveniences the rights of the community.
Q4: SERVQUAL assesses guest perceptions, not objective reality.
Q13: Body language often serves as a method
Q32: The term queue discipline refers to<br>A) the
Q34: Individual recognition is more effective in some
Q38: Knowledge is defined as<br>A) information gained and
Q39: 'News value' is the term used to
Q43: Because hospitality services are largely intangible, having
Q44: Leaders must care about what they do,
Q47: Service standards can be set by businesses,
Q58: An organisation should have at least one