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Avoid 'Why' Questions in Communication Because They Can Make the Other

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Avoid 'why' questions in communication because they can make the other person feel defensive.


Definitions:

End-of-aisle Displays

Promotional merchandise displays located at the end of store aisles, designed to attract customer attention and increase product sales.

Discount Coupons

Promotional vouchers that reduce the price of goods or services, often used to attract customers or boost sales.

High Quality

The degree to which a product or service meets or exceeds customer expectations.

High Price

An amount that is considerably above the average or standard cost of an item or service.

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