What Is an Improved or Supplemental Service Called That Is

question 18

Multiple Choice

What is an improved or supplemental service called that is added to the supply chain to provide enhanced benefits, but is NOT expected by the customer?

• A) value-added service
• B) demarketing
• C) cost-plus products
• D) optimization

---

Definitions:

Coupon Rate

The interest rate stated on a bond when it's issued which indicates the percentage of the principal to be paid annually as interest.

Intrinsic Value

The actual, fundamental worth of an asset, calculated based on an objective analysis of underlying factors.

Conversion Ratio

The specific number of shares of stock that a holder can convert a convertible security into.

Market Conversion Value

The worth of a convertible security if it were to be converted into shares of the underlying stock, typically at the current market price of the shares.