Which Statement Is an Example of a Customer Service Standard

question 121

Multiple Choice

Which statement is an example of a customer service standard?

• A) We provide credit for good accounts; all others must pay cash.
• B) Our purpose is to minimize time utility.
• C) We will deliver orders within four days or fewer.
• D) We maintain large inventories to ship dated goods.

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Definitions:

Dissociative Identity Disorder

A psychological condition characterized by the presence of two or more distinct personality states within a single individual.

Posttraumatic Theory

A framework that examines the long-term psychological effects and coping mechanisms following exposure to traumatic events.

Compulsions

Repetitive behaviors or mental acts that an individual feels driven to perform in response to an obsession.

Ritualistic Behaviors

Repetitive actions performed in a particular sequence, often with symbolic significance, and usually observed in religious or cultural practices.