Enhancing Customer Satisfaction Is a Three-Step Process of Understanding Customer

question 133

True/False

Enhancing customer satisfaction is a three-step process of understanding customer needs, obtaining customer feedback, and implementing a system to ensure that satisfaction remains positive.

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Definitions:

Reception Area

A space designated in an office or building where visitors are greeted and waited before being escorted to their destination.

Decrease Noise

Reducing unwanted sound or background interference to improve clarity or quality of the environment.

Live Plants

Living organisms that belong to the kingdom Plantae, which grow and photosynthesize to produce their own food.

Major Disadvantage

A significant negative aspect or drawback that can impact effectiveness, efficiency, or desirability.