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An Important Part of an Effective Customer Relationship Management (CRM)

question 75

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An important part of an effective customer relationship management (CRM) strategy is the process of re-establishing lost relationships with customers.


Definitions:

Volunteer

An individual who offers services or time without expecting monetary compensation, often for charitable or community purposes.

Leave Of Absence

A period of time that one must be away from one's primary job, while maintaining the status of employee.

Narrative Storytelling

The art of telling stories through a narrative structure, engaging the audience with a coherent and compelling sequence of events.

Impersonal

Characterized by a lack of personal feeling or involvement.

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