Which of the Following Trends in Sales Has Led to an Increase

question 4

Multiple Choice

Which of the following trends in sales has led to an increase in both the education and skills a salesperson needs?

• A)an increase in commission per sale
• B)an increase in the time spent on personal relationships
• C)an increase in web-based selling channels
• D)a shift from in-person to telephone sales
• E)a shift from"selling"to"consulting"

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Definitions:

Japanese Firms

Companies based in Japan, often characterized by unique business practices such as lifetime employment and strong government-industry cooperation.

Marginal Revenue

The additional income generated from selling one more unit of a product or service.

Marginal Costs

The supplementary expense incurred from making one more unit of a product or service.

Fixed Costs

Costs that do not vary with the level of output in the short term, such as rent, salaries, and loan payments.