A(n)________ Question Most Likely Helps the Salesperson Discover Facts About

question 68

Multiple Choice

A(n) ________ question most likely helps the salesperson discover facts about the buyer's existing situation and is often the first step in the partnership-building process.

• A)confirmation
• B)closed
• C)open
• D)general survey
• E)probing

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Definitions:

Stereoisomer

Molecules that have the same molecular formula and sequence of bonded atoms but differ in the three-dimensional orientations of their atoms in space.

Configuration

The fixed arrangement of atoms in a molecule that cannot be changed without breaking chemical bonds, different from conformation.

Asymmetric Carbon

A carbon atom bonded to four different groups or atoms, leading to chirality and optical activity in molecules.

Optical Activity

The ability of a substance to rotate the plane of polarization of polarized light, a property of chiral molecules.