Which of the Following Is Recommended When Making Telephone Contact

question 38

Multiple Choice

Which of the following is recommended when making telephone contact with a prospect?

• A)Avoid giving the receptionist or secretary too much information.
• B)Confirm the telephone appointment with a pre-appointment call.
• C)Avoid telling the person how much time the appointment may take.
• D)State the purpose of your call and explain how the prospect can benefit from a meeting.
• E)Avoid developing a written presentation,which may sound too structured for a telephone call.

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Definitions:

Perfect Price Discrimination

Perfect price discrimination occurs when a seller charges each buyer their maximum willingness to pay, extracting all consumer surplus.

Total Profits

The sum of earnings from a business operation, after all expenses have been deducted from total revenue.

Price-discriminating Monopolist

A monopolist that charges different prices to different consumers or groups of consumers for the same product, not based on cost differences.

Market

Any structure that allows buyers and sellers to exchange any type of goods, services, and information.