The Salesperson Makes Statements That Add Value During the Need

question 1

Multiple Choice

The salesperson makes statements that add value during the need satisfaction stage of the consultative sales process by:

• A)questioning the customer about their needs
• B)informing,persuading,or reminding the customer of the correct product or service for them
• C)empathizing and identifying with the customer to establish rapport
• D)asking for the sales directly
• E)servicing the customer after they have purchased initially

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Definitions:

Feminist Theory

Analyses of women and men in society intended to improve women’s lives.

Men Roles

Men roles refer to the societal expectations, behaviors, and duties traditionally associated with being male in a given culture.

World View

The fundamental cognitive orientation of an individual or society encompassing the entirety of the individual or society's knowledge and point of view.

Society View

The collective attitudes, perspectives, and norms held by a society or community about various issues and entities.