A Salesperson for a Software Company Offers to Let a Customer

question 5

Multiple Choice

A salesperson for a software company offers to let a customer do a"pilot"of the software in two locations for three months at no cost. What is another name for a pilot?

• A)direct denial
• B)trial offer
• C)demonstration
• D)superior benefit
• E)postpone method

---

Definitions:

Systematic Desensitization

A therapeutic technique used to reduce phobias and anxiety through gradual exposure to the feared object or situation paired with relaxation exercises.

Eye-Movement Desensitization Reprocessing (EMDR)

A psychotherapy treatment designed to alleviate the distress associated with traumatic memories, involving attention to external stimuli while recalling traumatic events.

Controversial Therapy

Controversial therapy encompasses treatment methods in psychology and psychiatry that are disputed by some professionals regarding their efficacy or ethics.

Disturbing Memory

A recall of an event or information that causes emotional discomfort, stress, or trauma, often persistently affecting an individual's well-being.