The Iceberg Metaphor Shows That Many Customers Try to Negotiate

question 4

Multiple Choice

The iceberg metaphor shows that many customers try to negotiate on price because:

• A)price is often inflated to attempt to maximize profits for the company
• B)price is the most easily quantifiable characteristic of any product
• C)they were trained to negotiate on price and price alone
• D)they feel that they are not fulfilling their duties as buyers if they do not attempt to get lower prices
• E)they do not realize that other factors,such as service and terms,can be more important to long-term satisfaction

Discuss the development of self-concept during middle childhood.

Define family structure and its significance.

Analyze the role and effects of social comparison in middle childhood.

Understand the impact of unrealistically high self-esteem on self-control.

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