Which of the Following Is a True Statement Regarding the Appropriate

question 25

Multiple Choice

Which of the following is a true statement regarding the appropriate use of the telephone in selling?

• A)The telephone is an ineffective and time-consuming way to keep the customer informed.
• B)The telephone provides instant communication at a lower cost than other methods.
• C)The telephone is beneficial for building customer goodwill after a sale.
• D)The telephone is preferred over e-mail by nearly all customers.
• E)The telephone should rarely be used to thank a customer.

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Definitions:

Illuminating

Providing light to an area or making something clearer and more understandable.

Iris

The colored part of the eye, made of muscular tissue that contracts and relaxes, altering the size of the pupil.

Glucometer

A medical device used for determining the approximate concentration of glucose in the blood.

Blood Glucose Levels

The concentration of glucose present in the blood, important for diagnosing and monitoring diabetes.