XFormation Is a Company That Develops and Delivers Custom Trainings

question 59

Multiple Choice

XFormation is a company that develops and delivers custom trainings for products, procedures, and change at companies. XFormation developers have extensive knowledge of adult learning theory, and the trainers are dynamic, engaged teachers
-Which of the following is the main goal for XFormation salespeople in terms of product strategy?

• A)Create products that customers really want to buy instead of products that the company wants to sell.
• B)Understand all the training products they sell and how to customize a package for the customer.
• C)Examine how they can add value for customers so the customers will continue to contract with XFormation on a long-term basis.
• D)Give a presentation to the customer after planning out the objectives carefully ahead of time.
• E)Understand the customer's needs and what and how they need to buy.

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Definitions:

Unionization

The process of forming or joining a labor union, where workers unite to collectively negotiate with employers regarding workplace issues.

Grievance Procedure

A formal process through which employees can report complaints or concerns about the workplace, typically involving a series of steps for resolution.

International Brotherhood of Teamsters

A labor union in the United States and Canada representing a diverse membership across various industries.

Part-Time Workers

Employees who work fewer hours than the standard full-time schedule, often with a proportional reduction in benefits and wages.