XFormation Is a Company That Develops and Delivers Custom Trainings

question 35

Multiple Choice

XFormation is a company that develops and delivers custom trainings for products, procedures, and change at companies. XFormation developers have extensive knowledge of adult learning theory, and the trainers are dynamic, engaged teachers.
-Which of the following is an example of a relationship strategy salespeople for XFormation could use?

• A)Create rapport and a good relationship with the customer so the customer ultimately buys.
• B)Understand all the training products they sell and how to customize a package for the customer.
• C)Examine how they can add value for customers so the customers will continue to contract with XFormation on a long-term basis.
• D)Give a presentation to the customer after planning out the objectives carefully ahead of time.
• E)Understand the customer's needs and what and how they need to buy.

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Definitions:

Socioeconomic Backgrounds

The social and economic circumstances of a person's life, considering factors like income, education, and occupation.

Decline

A decrease or reduction in quality, quantity, or importance.

Prevents

Acts as a barrier or a hindrance to something happening or proceeding.

Unmarried Teenage Mothers

Adolescent females who become mothers without being legally married, facing unique social, economic, and health challenges.