Anne,a Sales Representative for a Software Firm,is Heading to Europe

question 54

Multiple Choice

Anne,a sales representative for a software firm,is heading to Europe for a sales presentation. Anne is unsure about the practice of gift giving and wants to make sure that she is perceived as ethical by the other firm. Which of the following should Anne LEAST likely do in this situation?

• A)Check the company policy about gift giving.
• B)Ensure that the gift is a small,thoughtful token.
• C)Give the gift before doing any business with the customer.
• D)Avoid giving the impression of buying the customer's favor.
• E)Ensure that the customer views the gift as a gesture of goodwill.

Grasp the principle of distributive justice and its application in leadership decisions.

Learn about the methods for measuring ethical leadership and the challenges involved.

Identify and explain the five principles of ethical leadership.

Understand the major domains of ethical theory and their relevance to leadership.

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Definitions:

Defense Mechanisms

Unconscious psychological strategies employed to protect oneself from anxiety and to manage emotional conflict and internal or external stressors.

Anxiety

A mood of unease or nervousness, often due to something happening soon or because the consequence is unknown.

Freud

Sigmund Freud, recognized for his theories on the unconscious mind and the development of psychoanalytic therapy.

Fixation

In psychology, a persistent focus of the id’s pleasure-seeking energies at an earlier stage of psychosexual development.