Which of the Following Is a Rule of Etiquette Appropriate

question 7

Multiple Choice

Which of the following is a rule of etiquette appropriate for salespeople?

• A)Call a new prospect by their first name right away to break the ice.
• B)Avoid offensive stories or comments unless you are meeting outside the client's office.
• C)Do not express personal views on religion or politics until clients have first expressed their views.
• D)When you invite a customer to lunch,do not discuss business before the meal is ordered unless the client initiates the subject.
• E)Do not leave a voice mail;instead,call until you reach the client.

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Definitions:

Behavior

The actions or reactions of an individual or group in response to external or internal stimuli.

Furious

Extremely angry; full of rage or intense emotion.

Primary Motor Cortex

A region of the brain responsible for the initiation of voluntary muscle movements.

Frontal Lobe

The part of the brain located at the front of each cerebral hemisphere, responsible for problem solving, judgment, motor function, and speech among other functions.