What Is the Best Advice Joelle Can Give to Sales

question 1

Multiple Choice

What is the best advice Joelle can give to sales representatives regarding punctuality for appointments?

• A)Lateness only matters if the prospect is on time and notices that the sales rep is late.
• B)Lateness is relative,and prospects in certain areas will expect a sales rep to be late.
• C)Lateness shows familiarity with the prospect,so it is a way to establish rapport.
• D)Lateness is viewed as disrespectful to most prospects,so always arrive early.
• E)Lateness can be overcome by offering excellent products at low cost.

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Definitions:

Mediation

A form of alternative dispute resolution where a neutral third party helps the disputing parties reach a mutually satisfactory agreement.

Arbitration

A method of dispute resolution where an impartial third party makes a binding decision to resolve a conflict outside of court.

Deposition

A sworn, out-of-court oral testimony of a witness that is used for gathering information as part of the discovery process and, in limited circumstances, as testimony at trial.

Preserve Testimony

The practice of documenting and saving witness statements or depositions to ensure their availability for future legal proceedings.