A Newly-Hired Salesperson,Jun-Hee Kim,is Taking Over the Sales Territory of Arvin

question 19

Multiple Choice

A newly-hired salesperson,Jun-Hee Kim,is taking over the sales territory of Arvin Vasquez,a salesperson for her company who is moving out of the area. Arvin left detailed notes on his clients within the CRM system,so Jun-Hee is reviewing these notes. Jun-Hee reads the following about Bob Costello:
"Bob is super-friendly and outgoing. He loves to deep sea fish and goes on three trips a year to fish in the Caribbean. His wife is Carol and his kids are Taylor(4th grade) and Jordan(6th grade) (both girls) . Bob's buying focus is durability and price,and he expects a relationship with a trustworthy sales rep. Bob can be impatient and doesn't like to waste time during meetings. He tends to maintain control and set the agenda."
Based on this summary,what communications style does Bob Costello most likely have?

• A)sociable
• B)directive
• C)emotive
• D)supportive
• E)reflective

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Definitions:

Indirect Method

A way of reporting cash flows from operating activities in the cash flow statement, starting with net income and adjusting for non-cash transactions.

Depreciation

The systematic allocation of the cost of a tangible asset over its useful life, reflecting the decrease in value over time.

Statement of Cash Flows

A financial report summarizing the amount of cash and cash equivalents entering and leaving a company.

Operating Activities

Business transactions and events related to the primary revenue-generating activities of an organization, influencing cash flow.