CRM Software Can Most Likely Help a Salesperson to Do

question 32

Multiple Choice

CRM software can most likely help a salesperson to do all of the following EXCEPT:

• A)remember the names of the customer's family members
• B)develop a partnering relationship with the customer
• C)track which products a customer prefers to purchase
• D)shift the customer from a reflective to emotive style
• E)adapt to the customer's communication style

---

Definitions:

User-Friendly Textbook

A textbook designed with an emphasis on ease of use, accessibility, and understandability for readers, often incorporating engaging elements.

Publisher Charges

The fees or costs that publishers impose for publishing books, articles, or other forms of media.

Bookstores Buy

The acquisition of books and related materials by a bookstore from publishers or distributors for resale to the public.

Market Share

The percentage of total sales or revenue generated by a company within a particular market or industry.