A Customer Who Takes the Social Initiative in Most Cases

question 68

Multiple Choice

A customer who takes the social initiative in most cases and expresses feelings openly is displaying characteristics of which of the following styles?

• A)dominant
• B)reflective
• C)supportive
• D)directive
• E)emotive

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Definitions:

Differential Piece Rate

A compensation system where an employee’s pay is based on the quantity of units produced, with different rates applied depending on the worker's productivity levels.

Standard Hour Plan

A compensation system where employees are paid a set rate for each unit of work completed within a standard timeframe.

Straight Piecework Plan

A pay system where employees are compensated based on the number of units they produce or tasks they complete, directly linking pay to output.

Performance-Vested

Incentive plans where rewards, often in the form of stock options or bonuses, are given to employees based on achieving predefined performance targets.