Eli's Position at Global-Mach Involves Purchasing Complex Manufacturing Components,making Decisions

question 56

Multiple Choice

Eli's position at Global-Mach involves purchasing complex manufacturing components,making decisions based on technical data,and creating detailed,scientific reports. Although Eli is very effective at his job,he experiences significant difficulty when engaging in communication with the highly sociable salesperson who services the account. When the salesperson wants to discuss personal matters,Eli appears aloof,reserved,and preoccupied. Eli most likely has a(n) ________ communication style.

• A)emotive
• B)directive
• C)reflective
• D)passive
• E)supportive

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Definitions:

Hygiene Factors

According to Herzberg's two-factor theory, aspects of the work environment that can cause dissatisfaction if missing, such as salary, company policies, and working conditions, but do not necessarily motivate when improved.

Need-Based Theories

A group of theories in psychology that focus on understanding the different needs that motivate human behavior and actions.

Motivation

The inner drive or process that stimulates and directs human behavior towards achieving personal or organizational goals.

Intrinsic Motivation

The drive to perform a task due to inherent satisfaction or enjoyment, rather than external pressures or rewards.