A Salesperson Who Is Having Trouble Determining His Own Communication

question 55

Multiple Choice

A salesperson who is having trouble determining his own communication style most likely falls into:

• A)the excess zone
• B)zone one
• C)zone two
• D)the flex zone
• E)the bias zone

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Definitions:

Negative Announcement

A negative announcement communicates unfavorable news or decisions, which can include changes in policies, layoffs, or the cancellation of events.

Direct Message

Private communication between users on a social media platform that is not visible to others.

Negative Comments

Remarks or feedback that express criticism, disapproval, or a pessimistic viewpoint.

Bad News

Information that is unpleasant, unwelcome, or disheartening and potentially has a negative impact on the receiver.