Understanding a Customer's Communication Style Tells the Salesperson

question 15

Multiple Choice

Understanding a customer's communication style tells the salesperson:

• A)the customer's preferences in how they are communicated with and what their product needs are
• B)the customer's preferences in how they are communicated with,but not what their product needs are
• C)the customer's product needs,but not their preferences in how they are communicated with
• D)neither the customer's product needs nor their preferences in how they are communicated with
• E)what the approximate length of the sales cycle will be for this customer

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Definitions:

RAM

Stands for Random Access Memory, which is a type of computer memory that can be accessed randomly.

File

A collection of related pieces of information stored together for easy reference.

Hierarchical Structure

An organizational structure where entities are ranked one above the other according to authority or status.

Directories

Organizational units in a file system that contains files and possibly other directories, used to structure and store computer files systematically.