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Clyde, the Owner of Quick-Clean, a Laundromat, Notices That the Laundromat

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Clyde, the owner of Quick-Clean, a laundromat, notices that the laundromat across the street, E-Z Clean, offers free pick-up and delivery of laundry from Monday to Friday, 9:00 a.m. to 5:00 p.m. Clyde has observed that many Quick-Clean customers seem frazzled and overburdened both when they drop clothing off before work in the morning and when they pick up their clean laundry after work.
-What service could Clyde most likely offer to eliminate stress for his customers that his competitor does not offer?


Definitions:

Competing Companies

Businesses or organizations that are in the same industry and vie for the same customer base, market share, or resources.

Market Power

The ability of a firm or entity to influence the price, quantity, and other market factors of goods or services, often due to its dominant share or unique position.

Horizontal Merger

A business strategy involving the combination of two or more companies at the same stage of production in the same or different industries.

Assimilation

The process by which new employees adjust and adapt to the norms, values, and culture of their workplace.

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