A Prospect List from a CRM Database Is Likely to Include

question 61

Essay

A prospect list from a CRM database is likely to include which kinds of information?
A)amount,date,and likelihood that a sale will close
B)salesperson bonus information on closed sales
C)dates of sales competitors have made to the prospect
D)salesperson's conclusions on any calls made to the prospect
E)which salespeople earned the highest commissions,in descending order

• A)amount,date,and likelihood that a sale will close
• B)salesperson bonus information on closed sales
• C)dates of sales competitors have made to the prospect
• D)salesperson's conclusions on any calls made to the prospect
• E)which salespeople earned the highest commissions,in descending order

Understand the concept of Ebonics and its complexities as a linguistic system.

Recognize the role of church and religion in different ethnic communities.

Identify culturally effective approaches when working with diverse client groups, including Asian Americans.

Define and understand the implications of ableism in societal attitudes towards persons with disabilities.

---

Definitions:

Operational Controls

Systems and procedures put in place to regulate the day-to-day activities and processes of an organization to ensure efficiency and effectiveness.

Strategic Planning

Involves the process of defining an organization’s direction, making decisions on allocating resources, and formulating plans to achieve long-term goals.

Shared Common Values

Shared common values are fundamental beliefs or principles that are accepted and held in common by a group, leading to a unified organizational culture.

Organizational Culture

The shared values, beliefs, norms, and practices that shape the social and psychological environment of a business or organization.