Customers Can Be a Source of Product and Company Information

question 23

Multiple Choice

Customers can be a source of product and company information for salespeople because:

• A)customers do not trust the information salespeople give them
• B)customers often do research on all options before buying
• C)customers will trade information for discounts on products
• D)salespeople do not have access to research that customers can find on the internet
• E)salespeople tend to be less biased than are customers

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Definitions:

Structured Developmental History

A detailed account of an individual's developmental milestones and experiences, often used in psychological assessments.

BASC-2

The Behavior Assessment System for Children, Second Edition, a comprehensive tool for assessing emotional and behavioral disorders in children and adolescents.

Behavior Rating Scales

Tools used to assess an individual's behaviors, attitudes, or emotional states, often utilized in psychological or educational settings.

The Counselor

A professional who provides guidance and support to individuals or groups, often in educational, vocational, or psychological contexts.