A Good Way to Determine a Customer's Satisfactions Is To

question 21

Multiple Choice

A good way to determine a customer's satisfactions is to:

• A)ask the customer questions about their needs
• B)find out what competitors are doing
• C)utilize a research database
• D)run statistical modeling
• E)conduct training sessions

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Definitions:

Sales

The exchange of goods or services for money, constituting the primary source of revenue for most businesses.

Accounts Receivable Turnover

A financial metric that measures the efficiency with which a company collects on its receivables or the credit it extends to customers by calculating the number of times receivables are turned over during a given period.

Acceleration

The rate at which an object's velocity changes over time, often measured in meters per second squared in the physical sciences or in speeding up processes within various fields.

Working Capital

The difference between a company's current assets and current liabilities, indicating the short-term liquidity and operational efficiency of the business.