CRM Software Cannot Be Used to Track the Likelihood That

question 53

True/False

CRM software cannot be used to track the likelihood that a sale will close.

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Definitions:

Common-Sense View

The perspective that intuitions or beliefs held by the majority of people are correct, even without specialized knowledge or scientific evidence.

James-Lange Theory

A theory of emotion that suggests emotions occur as a result of physiological reactions to events.

Polygraph Test

A procedure that measures and records several physiological indicators such as blood pressure, pulse, and skin conductivity while the subject answers questions, used to infer truthfulness.

Overall Arousal Levels

A general state of alertness or activation of the nervous system, affecting physical and psychological responses.