The Best Way for Sales Managers to Instill Ethical Behavior

question 111

Multiple Choice

The best way for sales managers to instill ethical behavior in the sales force is to

• A) provide extensive ethical training.
• B) use only straight salary and no commissions.
• C) employ a sales ethics forecaster.
• D) never use telemarketing.
• E) lead by example.

Understand the distinction between well-structured and ill-structured problems.

Recognize the application and limits of programmed decision-making.

Identify the characteristics and applications of rules and standard operating procedures in decision making.

Comprehend the influence of organizational hierarchy on the nature of problems encountered.

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Definitions:

Reasoning Tasks

Activities designed to assess and engage logical thinking, problem-solving skills, and the application of knowledge.

Young Adults

Individuals in a life stage occurring after adolescence, typically aged between 18 to 25, marked by continued growth and personal development.

Memory

The mental capacity or faculty of retaining and reviving facts, events, impressions, or recalling or recognizing previous experiences.

Sleepiness

A state of strong desire for sleep, or sleeping for unusually long periods (compare with tiredness).