Examlex
The overall process of building and maintaining profitable customer relationships by delivering superior customer value and satisfaction is referred to as _.
Pro-Business
Favorable or supportive of the interests of businesses and companies, often in terms of policies or attitudes.
Cognitive Dissonance
A psychological discomfort experienced when holding two or more conflicting beliefs, ideas, or values at the same time.
Foot-In-The-Door Phenomenon
A psychological tactic involving getting someone to agree to a small request to increase the chances of them agreeing to a larger request later.
Cognitive Dissonance
The psychological discomfort experienced when holding two or more conflicting thoughts, beliefs, values, or attitudes.
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