Compare the Following Scenarios and Select the One That Best

question 19

Multiple Choice

Compare the following scenarios and select the one that best uses AI in a sales setting.

• A)Terri uses software that enables her to keep track of all of her customer contact information.
• B)Langdon uses algorithms to analyze past sales orders to determine what an ideal discount rate would be on an upcoming bid.
• C)Clarice uses slide-based computer programs to illustrate the technical aspects of the products she is trying to sell.
• D)Andre uses adaptive selling techniques to adjust his sales message to each of his customers.
• E)Nolan uses SPIN technology to anticipate the questions his customers will ask in advance of their sales meetings.

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Definitions:

Automatic Egotism

The subconscious bias towards favoring oneself over others, often manifesting in self-serving attributions.

Social Comparison

The process of evaluating oneself by comparing with others.

Self-Enhancement Motive

The desire to maintain, increase, or enhance one's positive self-view.

Appraisal Motive

The desire to find out why things happen and what the causes of events are, often related to understanding one's own emotional responses.