When a Business Allows Employees to Make Decisions About How

question 121

Multiple Choice

When a business allows employees to make decisions about how service is provided to customers it is practicing

• A)quality control.
• B)transparency.
• C)empowerment.
• D)standardization.
• E)employee equity.

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Definitions:

Collective Bargaining

The process of negotiation between employers and a group of employees aimed at reaching agreements to regulate working conditions, salaries, and other aspects of workers' compensation and rights.

Independent Contractors

Individuals who provide services to another entity under terms specified in a contract or within a freelance agreement, not considered employees of the company.

Menial Tasks

Routine, often tedious tasks requiring little skill and considered of low prestige, typically manual in nature.

College Credit

Academic units earned towards the completion of a degree or certificate in higher education.