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Describe the four commonly used tools firms use to monitor their social media presence.
Expressed Emotion
A measure of the amount of emotion displayed, typically within a family.
Relapse
The act of falling back into a previous state or behavior, often used in the context of addiction or illness.
Schizophrenia
A severe mental disorder characterized by profound disruptions in thinking, affecting language, perception, and the sense of self, often accompanied by auditory hallucinations and delusional thinking.
Anti-psychotic Medication
Drugs used primarily to treat schizophrenia and other mental health conditions by reducing psychotic symptoms such as hallucinations and delusions.
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