________ Consists of Processes and Technologies That Supply Customers with Information

question 39

Multiple Choice

________ consists of processes and technologies that supply customers with information about postsale activities, including installation, repair, replacement, and replenishment, and technical expertise pertaining to products.

• A) Time management software
• B) Customer service and support automation
• C) Sales force automation
• D) Warranty software
• E) Marketing automation

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Definitions:

Biologically Unrelated

Refers to individuals or entities that do not share genetic or blood relations.

Cerebral Cortex

The outer layer of the brain, responsible for complex cognitive functions such as thought, memory, and decision-making.

Gray Matter

The darker-colored regions of the brain and spinal cord, consisting mainly of neuronal cell bodies and branching dendrites.

IQs

Scores derived from standardized tests designed to measure human intelligence and cognitive abilities.