The Tangibles That Make Up the Service, Such as Buildings

question 90

Multiple Choice

The tangibles that make up the service, such as buildings, landscaping, vehicles, furnishings, signage, brochures, and equipment, comprise which element of the seven Ps of services marketing?

• A) process
• B) place
• C) physical environment
• D) productivity
• E) product

---

Definitions:

Policy Level

The scope or domain within which policies are developed and implemented, such as national, regional, or organizational.

Service-learning Projects

Service-learning projects are educational experiences that integrate meaningful community service with instruction and reflection to enrich the learning experience, teach civic responsibility, and strengthen communities.

Standards-based Learning

An educational approach that sets clear, measurable learning goals or standards for what students should know and be able to do.

Place-based Learning

An educational approach that utilizes the local community and environment as a starting point to teach concepts in various subjects.