Intangibility, Inconsistency, Inseparability, and Inventory Are Referred to as the

question 255

Multiple Choice

Intangibility, inconsistency, inseparability, and inventory are referred to as the

• A) service mix.
• B) four I's of services.
• C) service matrix.
• D) service program.
• E) service continuum.

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Definitions:

Out-of-date Items

Products that have surpassed their expiration date, become obsolete, or fallen out of fashion, reducing their desirability or value.

Online Sold

Refers to products or services that are marketed and sold through the internet.

Cookies

Small pieces of data stored by a user's web browser while they are browsing a website, used for tracking and customizing the user experience.

Repeat Customers

Consumers who make purchases from the same company or brand on more than one occasion, demonstrating loyalty or satisfaction.