When Having to Have a Difficult Conversation with Upper Managers

question 98

Multiple Choice

When having to have a difficult conversation with upper managers, you can increase success by

• A) framing the issue in familiar language.
• B) not asking for further budget allocation.
• C) making sure you have just met your last deadline.
• D) taking an adversarial position.
• E) taking an advocacy position.

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Definitions:

Written Communication

The process of conveying messages or information through written symbols, either printed or electronic.

Oral Communication

Communicating thoughts or information by speaking.

Situations

Refers to a set of conditions or circumstances at a given time.

Intrinsic Motivators

Internal factors or desires that drive an individual to perform or engage in an activity for its own sake, without external rewards.