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E-mail was not meant to replace formal written correspondence although many companies use it now for correspondence functions.
Selling
The process of persuading or influencing a customer to purchase a product or service.
Selling Step
An individual stage or action in the process of selling a product or service, often part of a larger sales strategy or methodology.
Objection
Concerns or reservations expressed by a potential customer that need to be addressed and overcome by a salesperson for a sale to proceed.
Selling Process
A series of steps followed by salespeople, starting from identifying potential buyers to closing a sale and providing post-sale services.
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