Which of the Following Strategies Should Be Adopted to Communicate

question 5

Multiple Choice

Which of the following strategies should be adopted to communicate most effectively with diverse customers?

• A) Use care with nonverbal cues.
• B) Make sure that your language is exclusive.
• C) Always address the customer using his or her first name.
• D) Assume that everyone appreciates a good joke.

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Definitions:

Hypothesis Test

A statistical method used to determine whether there is enough evidence in a sample of data to infer that a certain condition holds for the entire population.

Tenth-Graders

Students who are in the tenth year of their school education, typically aged 15-16 years in most educational systems.

Television

An electronic device used for receiving broadcast or recorded visual content, typically on a screen.

Consumer Advocacy

A movement aimed at protecting buyers from unfair, illegal, or unethical practices by ensuring their rights are upheld.