Examlex
Which of the following situations could lead to a service breakdown?
Impression Management
The process through which individuals attempt to control the perceptions others have of them, particularly in social interactions and presentations of self.
Stranded Motorist
A person who is temporarily unable to proceed with their journey due to vehicle failure or other transportation issues.
Hitchhiker
A person who travels by getting free rides in strangers' vehicles.
Impression Management
The process by which individuals attempt to control the impressions others form of them, especially in social interactions and presentations.
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