To Deliver Quality Service Effectively, a Service Provider Must ________

question 13

Multiple Choice

To deliver quality service effectively, a service provider must ________.

• A) deal with the needs of the business first
• B) deal with the customer's business concerns first
• C) rush in to solve the problem quickly
• D) deal with the human being first

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Definitions:

Office of Management and Budget

A federal office within the Executive Office of the President of the United States responsible for devising and submitting the president's budget proposal to Congress.

Cost-Benefit Analyses

The process of comparing the costs and benefits associated with a decision, project, or policy to determine its feasibility or desirability.

Independent Agencies

Bodies established by the government that operate independently from the executive branch to regulate or oversee specific activities.

Administrative Law Judge

An official who presides over federal administrative hearings, making decisions on disputes between government agencies and those affected by agency actions.