Which of the Following Statements Is True of Successful Organizations

question 29

Multiple Choice

Which of the following statements is true of successful organizations?

• A) The mission and vision statements of these organizations are completely different.
• B) They typically view customers from the standpoint of what company products or services they use.
• C) The members of the upper management make themselves visible to frontline employees.
• D) They realize that it is cheaper to continually attract new customers than to retain current customers.

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Definitions:

Early Psychology Laboratories

Facilities from the late 19th and early 20th centuries dedicated to experimental studies in psychology, the first of which was established by Wilhelm Wundt in 1879.

Adaptation

The process by which an organism becomes better suited to its environment.

Survival

The state of continuing to live or exist, typically in spite of an ordeal, danger, or hardship.

Emotions

Complex psychological states that involve physiological arousal, expressive behaviors, and conscious experience.